A Proposed Defect Tracking Model for Classifying the Inserted Defect Reports to Enhance Software Quality Control

Research Abstract

Bugs; defects; bug tracking systems; defect tracking models; software quality. This Paper described terms and findings from significant earlier research, thereby forming a conceptual context and foundation for the exploratory observational study that is central to this research. The first part was a discussion of different perspectives of what translated a subtle relation between, on the one hand, defect tracking systems and its relation with the software quality and, on the other hand, different classifications of defects with phases of their tracking and shortcomings of these models. The last section described the various models of the defect classifications coupled with the illustration of these models shortcomings. It was argued that the previously discussed models concentrated on the tracking phases of defects without caring of the classification factors of the defects. Furthermore, there were different directions of preventing defects and classification of errors and bugs in various languages and contexts, in chronological order.

Research Keywords

Bugs; defects; bug tracking systems; defect tracking models; software quality